Muhammad Fashion strictly enforces a zero-tolerance policy against unauthorized data monetization. Under no circumstances do we sell, rent, trade, or distribute your personal contact details to external marketing agencies or third-party vendors.
1. Categories of Information We Collect
To ensure accurate parcel dispatch and seamless customer support, we collect only the essential details necessary to execute your orders:
- Personal Identifiers: Your full name and primary mobile telephone number, used to authenticate your orders and generate courier waybills.
- Delivery Coordinates: Your delivery address, including division, district, upazila/thana, and specific street address.
- Account Authentication: If you register a customer account, your password is automatically converted into an irreversible cryptographic hash (Bcrypt Algorithm) prior to database storage. No personnel, including system administrators, can view your raw password.
- Technical Log Data: Device browser user-agents, IP addresses, and session cookies used solely for security auditing and load performance optimization.
2. Purpose and Utilization of Data
Your data is processed strictly for the following operational workflows:
- Generating logistics shipping labels and coordinating doorstep delivery through accredited courier services (e.g., Steadfast, Pathao, Paperfly).
- Transmitting transactional automated SMS updates containing your order tracking ID and delivery status.
- Verifying returns, exchanges, and processing customer support inquiries.
- Detecting and mitigating bot traffic, fraudulent checkout attempts, and unauthorized account access.
3. Cookies and Browser Cache Policy
Our website employs lightweight HTTP cookies and local storage tokens. These technical cookies remember your shopping bag contents, active coupon codes, and wishlist selections between page navigations. You may freely disable or clear cookies through your browser settings without restricting basic browsing capabilities.
4. Financial Security & Payment Data Isolation
When completing digital transactions, your mobile banking PIN, OTP (One-Time Password), and sensitive credentials are handled exclusively on the encrypted portals of licensed financial operators (bKash, Nagad, or accredited banks). Muhammad Fashion never intercepts or records financial secret keys.
5. Customer Data Rights & Autonomy
As our valued customer, you retain full sovereignty over your information:
- You may log into your Account Dashboard at any time to review, update, or edit your contact phone, email, and shipping destinations.
- You have the right to request a complete record of your order history or petition for the permanent deletion of your customer profile by submitting a formal request to our privacy desk.
6. Privacy Compliance & Inquiries
If you have any questions or governance inquiries regarding our data practices, please reach out to our privacy officer:
📧 Email: [email protected]
📞 Hotline: 01712-345678
📍 Registered Address: সুলতানপুর ক্লাবের মোড়, নওগাঁ সদর, নওগাঁ